At TPI, your success is our business. For this reason,
we invest extensive time and financial
resources to ensure you have all the tools to grow a
profitable and rewarding business.
This commitment is reflected in several innovative
services:
Travel Reservations Support and Advisory Services
• Toll-free phone access to TPI’s Advisors who provide
hands-on assistance for all of your travel bookings.
Advisors ensure quality control of ticket issuance,
invoicing services, reservation system support as well
as general travel advice and assistance.
• Centralized Ticketing: Each ticket you book is issued
at head office to maximize efficiencies and alleviate
your need to know and worry about the issuing of tickets
• QuickStart Business Star-Up Program: Our Booking
Department will assist you with any of your travel
bookings even before you take our Associate Training
Program.
• Associate Vacation Relief (AVR) Program services your
clients seamlessly while you are “away” from your
business for holidays.
• All of TPI’s Advisors are experienced travel agents
with Certified Travel Counselor (CTC) designations or
working towards this.
Marketing and Sales Services
• National Marketing Team for personalized advice on how
to build your business and clientele.
• Regional Associate Development Managers: Experienced
TPI Associates located in most major centers across the
country who are willing to share our best practices and
organize local training and consumer events.
• Extensive online marketing resources on the myTPI site
that is regularly updated.
• Monthly marketing review newsletter – the MarkeTPIlot
magazine.
• Major corporate account/group assistance.
Information Technology (IT) Services
• IT services – dedicated in-house IT team with web
development, programming and network experience.
• Ongoing development of TPI’s current and future IT
requirements and services to TPI Associates.
• Tech support assistance.
• Database software and management of your customers.
• Database marketing programs and E-Marketing
initiatives.
• Selection of personalized website templates or custom
websites and booking engines.
• yourname@tpi.ca email addresses and hosting services.
Document Distribution Services
• Ticket and tour document distribution.
• Travel and tour brochure request and forwarding
service.
• Other distribution requirements.
Accounting Services and Administration
• Commission, administration, collection and processing
service.
• View online commission statements and sales reports.
• Electronic deposit of commissions into your bank
account.
• Compliance requirements for IATA, TICO and travel
compensation fund.
Membership Services
• Online posting of pricing specials (last minute
sell-offs, agent specials, etc.).
• Associate news updates and weekly electronic Associate
newsletter
• Provincial insurance compliance under our corporate
insurance license
• General assistance toll-free line
• Online business supply store for TPI branded materials
such as business cards, letterhead, envelopes, ticket
jackets, and promotional items.
• TPI Intranet technical support
Industry Training and Business Development Services
at TPI’s Learning Centre
• Comprehensive one week start-up training.
• Ongoing monthly local training seminars.
• Bi-annual spring and fall regional training sessions
in most major Canadian cities and TPI’s annual
international conference.
• Online and Teletraining programs.
• Supplier-sponsored product and educational seminars,
industry events and conferences
With Travel Professionals International, you are not
just starting a business. You are investing in yourself
– and setting the stage for your success!
Other Services
• 24/7 emergency ticketing service
• $2 Million Errors and Omissions/Professional Liability
Insurance
• Pacesetter – earn more as your revenue increases.
• Velocity – sales recognition program with other
benefits.
• Online reservation system.